Delete your MyVisito account

Delete it yourself, in the app or on the website

• Open Account, then Login and security, then Delete account.
• Type your email address to confirm. The account is deleted the moment you confirm.
• The same path works in the MyVisito mobile app and on myvisito.com.

Ask us to delete it by email

If you cannot sign in, write to contact@myvisito.com from the email address of the account, with the subject "Delete my account". We delete the account within 7 days and confirm by reply. We may ask one question to make sure the request comes from the account owner.

What is deleted

• Your digital cards go offline immediately, including every public address and QR code.
• Your contacts, events, products, courses, conversations, integrations, uploaded images and files.
• Your login: the email, password, connected Google or Apple sign-in and any two-step verification.
• Any active MyVisito subscription is cancelled at once with no further charges. A subscription billed through the App Store is cancelled from your Apple subscriptions, and we ask you to do that first.

What is kept

• Invoices and payment records that the law requires us to keep, for the legal retention period only, without your card content.
• A minimal abuse-prevention record (a hash of the email and the deletion date) so a banned account cannot simply be recreated.
• If you were a member of someone else’s team, their workspace stays intact; only your membership is removed.